Frequently asked questions

Lite or pro

Both models are identical in terms of brightness and exterior hardware. TEKE Lite uses Bluetooth to control your lights. TEKE Pro uses Bluetooth & has DMX Art-net capabilities.

shipping

Yes, we ship all over the world!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

power

Any 5V charger can be used - TEKE has USB-C port.

mounting

TEKE has two 1/4-20 mounting points. Stand TEKE straight up on the floor with its bottom mount point or use TEKE's built in rear-mounting bracket that slides from end to end.

refunds & exchanges

We do our best to offer repair and replacement whenever possible to our customers after delivery. Due to us being a hardware startup, component prices and shortages, we may not immediately be able to offer refunds. Please get in touch with us as soon as any problems are experienced and we will do our very best to offer solutions.

Free shipping

Free worldwide shipping and returns - customs and duties taxes included

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